Effective Date: 14.03.2024
Welcome to tattoo-gothica.com operated by Gothica Tattoo Studio (“we,” “us,” or “our”). We strive to provide you with the best possible tattoo service experience. However, if you are not entirely satisfied with your tattoo session, we’re here to help.
1. Refunds
We offer refunds under the following circumstances:
- If you have booked a tattoo appointment and wish to cancel, you may be eligible for a refund subject to our cancellation policy.
- In the unlikely event that you are dissatisfied with the tattoo service provided, please contact us within 48 hours of your tattoo session to discuss your concerns. We will assess the situation on a case-by-case basis and may offer a partial or full refund, depending on the circumstances.
2. Returns
As tattoo services are personalized and consumable, we do not accept returns for completed tattoo sessions. However, if you experience any issues with the quality of the tattoo or have concerns about the outcome, please reach out to us, and we will do our best to address your concerns.
3. Cancellation Policy
If you need to cancel your tattoo appointment, please notify us at least 72 hours in advance to avoid forfeiture of your deposit or cancellation fee. Cancellations made within 48 hours of the scheduled appointment may result in the loss of your deposit or a cancellation fee, which will be determined based on the circumstances.
4. Initiating a Return or Refund
To initiate a return or request a refund, please contact us via email at gothica666tattoo@gmail.com or visit our studio at Zurab and Teimuraz Zaldastanishvili 16, Tbilisi, Georgia. Please provide your name, contact information, appointment details, and the reason for your request.
5. Contact Information
If you have any questions or concerns about our refunds and returns policy, please contact us using the following information:
Gothica Tattoo Studio
Zurab and Teimuraz Zaldastanishvili 16, Tbilisi, Georgia
Email: gothica666tattoo@gmail.com
6. Policy Updates
We reserve the right to update or modify this refunds and returns policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for any updates.
By using our services, you agree to abide by the terms of this refunds and returns policy. If you do not agree with any part of this policy, please refrain from using our services.